Privacy Policy
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Effective Date: 2024/11/25
Inllwyng ("we," "our," "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and share your information when you visit our website (https://www.inllwyng.com) or interact with our services. Please read this policy carefully to understand your rights and how we safeguard your data.
1. Information We Collect
We collect various types of information to provide and improve our services. This includes:
1.1 Personal Information
Personal information you provide directly, such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (e.g., credit card information)
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system, and time zone.
- Usage Data: Pages viewed, time spent on our website, and referring/exit URLs.
- Cookies and Tracking Technologies: Session cookies, pixels, and similar technologies to track user behavior.
1.3 Information from Third Parties
We may receive your information from third parties, such as payment processors (e.g., PayPal, Stripe), shipping providers, or marketing platforms.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1 To Fulfill Orders and Provide Services
- Process payments and issue refunds.
- Ship products and provide order updates.
- Respond to inquiries and customer service requests.
2.2 For Marketing and Promotions
- Send you promotional offers, newsletters, or event announcements (with your consent).
- Display targeted ads based on your preferences.
2.3 For Analytics and Improvements
- Analyze website performance and user behavior to improve user experience.
- Enhance security and prevent fraudulent activity.
2.4 To Comply with Legal Obligations
- Meet legal or regulatory requirements, such as tax filings or anti-fraud checks.
3. Sharing Your Information
We respect your privacy and only share your information in the following scenarios:
3.1 Service Providers
We share information with trusted third-party providers who assist us in operating our business, including:
- Payment processors (e.g., PayPal, Stripe)
- Shipping partners (e.g., DHL, FedEx)
- Analytics platforms (e.g., Google Analytics)
3.2 Legal Compliance
We may disclose information when required to:
- Comply with legal processes, court orders, or government regulations.
- Protect our rights, property, or safety.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
4.1 What Are Cookies?
Cookies are small data files stored on your device that help us recognize you and improve your browsing experience.
4.2 Types of Cookies We Use
- Essential Cookies: Required for basic website functionality (e.g., shopping cart).
- Analytics Cookies: Track user behavior and website performance.
- Marketing Cookies: Deliver personalized ads based on browsing history.
4.3 Managing Cookies
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
5. Your Rights
Depending on your location, you may have the following rights under privacy laws like the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA):
5.1 Access and Portability
You have the right to request access to the personal information we hold about you and receive it in a portable format.
5.2 Correction and Deletion
You may request corrections to inaccurate information or deletion of your personal data, subject to legal requirements.
5.3 Opt-Out of Marketing
You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in any email or contacting us directly.
5.4 Restriction of Processing
You have the right to restrict or object to how we process your personal data.
5.5 Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
To exercise these rights, contact us at support@inllwyng.com
6. Data Security
We prioritize the security of your information and have implemented the following measures:
- SSL Encryption: Ensures secure data transmission during transactions.
- Access Control: Limits access to your information to authorized personnel only.
- Regular Audits: Conduct routine reviews of our security practices.
Despite these measures, no system is completely secure. By using our website, you acknowledge the inherent risks of sharing information online.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including:
- Order fulfillment and support.
- Legal compliance (e.g., tax or accounting purposes).
When your data is no longer required, we securely delete or anonymize it.
8. Cross-Border Data Transfers
If you are accessing our website from USA , your information may be transferred to servers in USA or other countries. We comply with applicable data transfer laws and ensure adequate protection for your data.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any information.
11. Updates to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: support@inllwyng.com
Thank you for trusting Inllwyng. Your privacy is important to us, and we are committed to safeguarding your information.