Accessibility Policy

Effective Date: 2024/11/25

At Inllwyng, we are committed to providing an inclusive and accessible website experience for all visitors, including those with disabilities. We strive to meet or exceed accessibility standards as outlined in the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and comply with relevant accessibility legislation such as the Americans with Disabilities Act (ADA) and other global accessibility laws.

1. Our Commitment

We believe that every individual, regardless of their ability, should have access to our products, services, and website. To ensure this, we have implemented measures to make our website user-friendly, inclusive, and accessible.

2. Accessibility Features on Our Website

We have incorporated the following features to enhance accessibility:

A. Website Navigation

• Keyboard Accessibility: Our website can be fully navigated using only a keyboard. All interactive elements, such as menus, links, and forms, are operable through the keyboard’s tab and arrow keys.
• Clear Visual Focus: A visible focus indicator is present for keyboard navigation, allowing users to easily track their position on the page.

B. Alternative Text for Images

• Alt Text: All product and decorative images include descriptive alternative text to ensure screen readers can interpret and convey visual content effectively.

C. Readability and Font Clarity

• Scalable Text: Visitors can adjust text size through browser settings or zoom functionality without affecting usability.
• Legible Fonts: We use easy-to-read sans-serif fonts to ensure text clarity.

D. Color Contrast

• High Contrast Mode: We have designed all pages to maintain a contrast ratio that meets WCAG 2.1 Level AA guidelines, ensuring readability for users with low vision or color blindness.

E. Assistive Technology Compatibility

• Our site is compatible with commonly used assistive technologies, including:
  • Screen readers (e.g., JAWS, NVDA, VoiceOver).
  • Speech recognition software (e.g., Dragon NaturallySpeaking).
  • Alternative input devices, such as switch controls or eye-tracking systems.

F. Video and Audio Accessibility

• Captions: All videos include closed captions for individuals with hearing impairments.
• Transcripts: Audio content is accompanied by text transcripts.

G. Forms and Inputs

• Accessible Labels: All form fields include clear and descriptive labels, enabling screen readers to identify them correctly.
• Error Identification: Forms provide real-time error identification and instructions for correction.

3. Ongoing Efforts

Accessibility is an ongoing process, and we are continuously working to improve our website's inclusivity. This includes:

• Conducting regular auditsusing tools such as Lighthouse and WAVE Accessibility Evaluator.
• Updating website code to meet evolving accessibility standards.
• Training our team on best practices for accessible content creation and development.

 

4. Third-Party Tools and Content

While we aim to make all content on our website accessible, some third-party tools or widgets (e.g., embedded Instagram feeds) may not fully comply with accessibility standards. We encourage users to contact us if they encounter any barriers while interacting with these features.

 

5. Feedback and Support

We welcome feedback to improve our accessibility efforts. If you experience any accessibility issues or have suggestions for improvement, please reach out to us through the following methods:

Email: support@inllwyng.com

When reaching out, please include:

• The nature of the issue.
• The web page or URL where the issue occurred.
• Your contact information (optional).

Our team will respond to your inquiry within 5 business days.

6. Legal Compliance

We are committed to adhering to the following regulations:

• Americans with Disabilities Act (ADA): Ensures individuals with disabilities have equal access to online services.
• Accessibility for Ontarians with Disabilities Act (AODA): Aligns with Canadian requirements for web accessibility.
• UK Equality Act 2010: Ensures compliance with accessibility rights in the United Kingdom.

7. Third-Party Accessibility Solutions

To enhance our accessibility offerings, we may utilize third-party solutions, such as accessibility plugins, to assist users with specific needs. These tools allow:

• On-the-fly adjustments to text size, contrast, and spacing.
• Text-to-speech functionality for users who prefer auditory assistance.

 

8. Accessibility Roadmap

We are dedicated to continuous improvement in accessibility. Here are our future commitments:

1. Conducting biannual manual and automated accessibility reviews.
2. Enhancing usability testing with individuals from diverse accessibility backgrounds.
3. Publishing updates to this Accessibility Policy to reflect ongoing progress.

9. Limitations

While we strive to ensure that all content is accessible, there may be some areas that require further improvement. We appreciate your patience as we work to address these challenges.

10. Need Assistance?

If you require assistance accessing any part of our website or need alternative formats for specific content, please contact us at: support@inllwyng.com

We are here to help and will work to provide an alternative solution promptly.

Conclusion

Inllwyng is committed to creating a website experience that is inclusive, accessible, and user-friendly for everyone. Accessibility is not just about compliance—it's about fostering an online environment where everyone can engage and thrive.

For more information, please visit our full Accessibility Policy page.