Contact Us
At Inllwyng, we value your feedback and are here to assist with any questions or concerns you may have. Whether you need help with your order, have a product inquiry, or simply want to share your thoughts, we’re just a message away.
1. Customer Support Hours
Our support team is available during the following hours to assist you:
- Monday to Friday: 9:00 AM – 6:00 PM (GMT+X)
- Saturday: 10:00 AM – 4:00 PM (GMT+X)
- Sunday & Public Holidays: Closed
If you reach out to us outside these hours, we’ll get back to you as soon as possible on the next business day.
2. Contact Methods
We offer multiple ways for you to get in touch:
Email: support@inllwyng.com
3. Frequently Asked Questions (FAQs)
Before reaching out, check our FAQs page for quick answers to common questions about:
- Shipping and delivery times.
- Refund and return policies.
- Product care and warranty information.
4. Mailing Address
If you prefer to reach us via post, send your inquiries to: support@inllwyng.com
Note: Responses to mailed inquiries may take up to 7-10 business days.
5. Accessibility Support
We are committed to making our support accessible to everyone, including individuals with disabilities. If you need assistance accessing our contact channels or require additional accommodations, please email us at support@inllwyng.com
6. Response Commitment
We aim to provide timely and helpful responses to all inquiries:
- General inquiries: 24-48 hours.
- Order-related issues: 24 hours.
- Escalated issues: 48-72 hours, depending on the complexity.
7. Feedback and Suggestions
Your feedback helps us grow and improve! If you have suggestions about our products or services, we’d love to hear from you. Send your feedback to support@inllwyng.com
8. Legal Notice
For legal or compliance-related inquiries, please direct your correspondence to:
support@inllwyng.com
We’re here to ensure your experience with Inllwyng is smooth, reliable, and enjoyable. Thank you for choosing us to illuminate your space with creativity and style!